Important Safety Recall Notice - Triangle Tube Boiler

As one of your home service providers, Quinoco Energy Services is informing all customers of an important safety matter regarding Triangle Tube boilers.

NATURE OF THE RECALL 

The manufacturer, Triangle Tube, has issued a recall of certain boiler models due to a potential risk of carbon monoxide poisoning.

 The recall covers the following models: Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers manufactured between December 2011 and April 2019, with serial number prefixes beginning with PT, PTE, PA, PEA, or AE. For help identifying your Triangle Tube Boiler, please visit www.triangletube.com and click ‘Product Recall Information’ in the red bar at the top of the website. If your boiler does not match one of these models or does not have a serial number beginning with one of these prefixes, it is not subject to this recall.

 Triangle Tube has determined that affected boiler units may produce elevated levels of carbon monoxide, a colorless and odorless gas that poses serious health risks, including the potential for fatal poisoning. This recall has been issued in coordination with the U.S. Consumer Product Safety Commission to address this safety concern.

FOR YOUR SAFETY, IF YOU OWN ONE OF THE RECALLED BOILERS, PLEASE TAKE THE STEPS BELOW:

• Call Quinoco Energy Services at 860.583.4609 to schedule an appointment with our Service Supervisor to discuss replacement options.

• Ensure that your carbon monoxide detectors are functioning properly. If you do not have carbon monoxide detectors installed in your home, please install them immediately.

• Familiarize yourself with symptoms of carbon monoxide exposure, which include headache, dizziness, nausea, confusion, and fatigue. If you or anyone in your household experiences these symptoms, leave the premises immediately and contact emergency services. 

The safety of our customers is our highest priority, and we are committed to supporting you in a timely replacement of your unit. If you have any questions, please do not hesitate to contact us at 860.583.4609.